Skip to contentLimited warranty under certain terms and conditions are listed below:
- Applicable for 1 Year from the date of shipment of the machine for free repair warranty & 7 years warranty for the Platinum Electrodes.
- Plastic/Rubber parts, Wiring, Plumbing, Filters, Hoses, or any other accessories/attachments are not covered under warranty.
- This warranty is void if you remove the Original Stickers and Serial Number sticker from the machine.
- This warranty does not cover defects/damage caused by the use of unauthorized parts or labor, or another misuse, accidental fire, flood, Acts of God, abnormal services or alteration or modification in design/construction, or negligence, unreasonable, Use exposure or any incidental, accidental, or consequential damages.
- Cosmetic damage such as scratches, warping, rusting, or melting of the plastic from hot objects is not covered under warranty.
- To receive the warranty service, you will need to present your original warranty card.
- The company will not be responsible for repairs & renewals for any damage during transit, hence pack the unit in its original package or a similar package which affords an equal degree of protection.
- We will not be responsible for any transformer damaged by electricity fluctuation or by external elements.
